Privacy Policy

Last Updated on 6th December 2016

If we make changes to this Privacy Policy, we will post an updated version on our website. Please review this policy from time to time. If you have any questions relating to the Privacy Policy or our Terms of Use, please contact us at info@kacyber.com or contact KACYBER at the following address: Plot 4, Parliamentary Avenue, EcoBank Plaza, Suite 2c, P.O Box 20051, Kampala.

Introduction

This Privacy Policy explains how we collect, use, disclose and safeguard your personal information. The security of your personal information is of utmost importance, so we are committed to maintaining the confidentiality of all personal information you have provided to us and we take all reasonable precautions to protect your personal information from unauthorized use. We will also take efforts to comply with the applicable laws under which we process the information collected from you. By using and accessing this website, you accept the practices described under this policy.

Our Privacy Statement

Privacy and Data Protection Statement

KACYBER’s business has been built on trust between us and our customers. To preserve the confidentiality of all information you provide to us, we commit to the following in relation to such information:

References above to 'information' shall be deemed to include personal data.

By maintaining our commitment to these principles, we will ensure that we respect the inherent trust that you place in KACYBER.

Your personal data may be disclosed or transferred worldwide to agents or third parties authorised to act on our behalf or other members of the KACYBER affiliated or to third parties including our subcontractors, for the purposes of: providing services to the company/organisation that you represent and/or for servicing and/or developing our relationship with that company/organisation or you, verifying your identity, preventing and detecting crime and complying with appropriate governmental and non-governmental regulators or ombudsman.

By accepting the Terms and Conditions (Our Terms of Service), you shall be treated as having consented to the disclosure, processing, storage and transfer of your personal data in the manner described above.

Collection of Personal Information

We collect information about you when you visit our website and use our services. When you provide us with information, you consent to the transfer and storage of information on our servers, which could be located in multiple places across the world. Types of information that we gather include:

What you provide to us such as: name, address, contact details, purchase information, billing information, email communication, product reviews and any other personal information disclosed when using our website and services

Automatic information - When you visit a website, enabling cookies on your browser allows us to collect information about you. This and other technical information collected is used to identify you and create a more personalized online experience. Cookies must be enabled to complete an order and view other features on our website.

Information from other third party sources

Use and Disclosure of Personal Information

Personal information that we collect from you will be used and disclosed only to provide products and services to you, or otherwise to carry out our business. Types of personal information we may use and disclose include:

There may be some circumstances where will be legally required to share personal information.

We may share your information with third parties we engage with to perform services on our behalf. For example, sharing logistics information: fulfilling and delivering packages, receiving packages, enabling access to affiliated business websites etc. However, we will not sell or loan your information to third parties unless we ask for your permission upfront.

We will retain your information for as long as your account is active with us or as required to provide services to you. We will also retain data in compliance with our legal obligations.

We will ask for your consent before releasing information about you to third parties outside those stated above.

Security and Protection of your personal information

Our website is secured and encrypted using Secure Socket Layer (SSL) technology. Most of our servers are located in the Cloud, but we take highest measures to protect your personal information in our facilities/infrastructure and protect your personal information from unauthorized access and use. While we use industry standard software to safeguard your personal information, we cannot guarantee complete security of your personal information. We also protect your personal information through the use of password controls that we ask you to keep confidential. We will never ask you for your password, and you may change it at anytime under “My Account”.

Children and Privacy

Our websites do not target and are not intended to attract children under the age of 16. We do not knowingly solicit personal information from children under the age of 16 or send them requests for personal information.

Third Party Sites

Our website contains links to other websites operated by other companies. We do not share your personal information with those websites (unless we have asked for your permission as stated above) and are not responsible for their privacy practices.

We encourage you to check the applicable privacy policy of the third party website to determine how they will handle any information they collect from you.

Business Transitions

In the event that we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of our assets, your personal information will likely be among the assets transferred. You will be notified via prominent notice on our website for 30 days of any such change in ownership or control of your personal information.

Cookies

Understanding how and why we use cookies

We use cookies on our official website (kacyber.com) and other sites owned by KACYBER, to create the most secure and effective website possible for site users. Among other things, cookies allow you to log on to our platforms, choose log in preferences, use tools on the website and provide relevant terms and conditions to ensure that you are only provided with products and services suitable to you. This Cookie Policy explains what cookies are, how we use them and what benefits they bring.

As you may be aware, recent legislation in some countries requires websites to gain visitors’; consent to use certain cookies. We’re working to implement appropriate changes to our website as soon as possible.


What are cookies?

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies are useful because they allow a website to recognise a user’s device. At KACYBER, we use cookies for a variety of reasons, such as to determine preferences, let users navigate between pages efficiently, verify the user and carry out other essential security checks. Some of the functions that cookies perform can also be achieved using similar technologies. This policy refers to ‘cookies’ throughout, however the term where used is intended is to include these alternate mechanisms.

More information about cookies can be found on allaboutcookies.org


How cookies make our website easier to use

Cookies can allow us to tailor the content of our website to suit your interests. For example, instead of displaying promotional messages about products you already have, they let us show you other services you may be interested in.


How you can manage your cookies

The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this website or any other websites, you can do this through your browser settings. Your browser’s ‘help’ function will tell you how to do this.


More about your privacy

To find out more about how KACYBER protects your privacy when using our website or other services, see our entire Privacy Policy (includes Privacy Policy and Data Protection Statement).


Frequently Asked Questions about Cookies

Do cookies mean I could get cold calls or junk mail?

We never use the data gathered through cookies to contact you via post, email or phone. We may use cookies to show you subtly tailored content on our site of things we think you might be interested in, but only in relation to KACYBER products and services. You will never see advertising on our website from anyone other than KACYBER company, affiliates and agents.


Can cookies pass on my personal information to others?

The only time we may share personal information gathered through cookies, is when you have given us express consent to do so by applying for a product or service.


Can cookies allow others access to my computer’s hard drive?

The cookies we use cannot look into your computer, smartphone or webenabled device and obtain information about you or your family or read any material kept on your hard drive.


If I use a public computer, will someone be able to get my details from the cookies?

Our cookies cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer may have visited a certain website.


What has changed, and how does this affect me?

We have always used cookies to create the most secure and effective website for our customers. As part of a change in legislation, all websites are now required to provide additional information on what cookies are, how they are used and what benefits they bring. These changes will not affect the way in which you currently use our website.


Do I need to accept cookies?

The current changes to our website simply explain what cookies are, how we use them and what benefits they bring. You are not currently required to do anything, other than read our Privacy Policy to understand these changes.


Do KACYBER Cookies contain my personal information?

Our cookies do not store personal information such as your name, address, telephone or email.

More information about cookies can be found on allaboutcookies.org

List of our cookies

The following cookies are used on KACYBER:


Essential cookies

These cookies are vital to us providing key features of our website, such as the ability to use online tools and save your favourite articles


Functionality and performance cookies

These cookies give you extra functionality, such as being able to ask us to remember your preferences. They also let us monitor how our website is performing so we can make regular improvements


Tailored content cookies

These cookies allow us to display content relevant to you and your interests, based on the way you have used our website previously.